quality standards & recognition

quality standards

The Dash Charity prides itself on the standard of work delivered to clients and with working partners. Here’s a glimpse into the standards we maintain and the recognition we’ve been awarded. Leading Light

quality assurance

The Dash Charity was one of the first to achieve CAADA Leading Lights accreditation. The Leading Lights accreditation programme offers services, partner agencies and commissioners a set of standards for supporting victims of domestic abuse. The programme was launched in 2009. We’re due our CAADA Leading Lights inspection in September 2014 and our Advocacy and Outreach Services Manager has just completed her Management Course at CAADA. We were also made a national case study for the nationwide programme Quality Protects and we’ve achieved ‘Platinum Rating.’ The quality assurance tool was designed to ensure third sector organisations were meeting expected standards for safeguarding and commissioners. The charity is registered under Ofsted’s Childcare standards and is subject to inspection. Supporting People last inspected the charity in 2012 and we were provided with a B rating. Levels A and B denote services that are either striving for excellence or are providing excellent services and are therefore innovative in their approaches to delivering services. The charity has additionally accredited with Quality Mark which is recognised by the National Youth Agency and highlights service user engagement and quality work with children and youth. We are due to be reaccredited this year.

recognition & awards


  • Our Training Coordinator won the national Charity Comms Awards for ‘Inspiring Communicator’


  • Our CEO was a finalist at the national Charity Times Awards for ‘Rising CEO Star’
  • Our team were highly commended at the local Slough Council for Voluntary Services ‘Team of the Year’ award
  • Our Advocacy and Outreach Services Manager was congratulated for her work by the John Latham Award
  • Our Head of Finance was highly commended at The Sayer Vincent awards


  • Our organisation won the National Corporate Partnership Award with Mars at the National Charity Times Awards
  • Our organisation also won the local Slough Council for Voluntary Services ‘Partnership Award’ for work with Mars
Thank you very much in supporting me and giving me the courage as I was really scared to report anything.- former client
It’s so nice to have someone who listens, understands and believes in me.- current client