Contact Us

“I wish I’d picked up the phone years ago…reaching out for support was the very first step to a much safer and happier life.”

If you need help or advice

Our Helpline – 01753 549 865 – is open weekdays 9.30am until 3pm.

If you need help outside these hours you can leave a message if it’s safe to do so or send us a message by emailing Our team will call you back as soon as they can, the next working day.

If you need emergency help, please call 999. You can also speak to the police for non-emergency assistance on 101.

For 24 hour advice, please call the National Domestic Violence Helpline on 0808 2000 247.

Refuge Accommodation

If refuge space is needed, please call 0333 344 5371. If we can’t offer space in our refuge, we will use our network of UK refuges to help families find the right space, quickly and safely.

Making a referral for someone else?

Please call us on: 01753 549865, or email and We will try and respond as quickly as we can.

Need help for someone else?

If you are a professional working with a family affected by domestic abuse, we ask that a referral form is completed to access our community support services. Please complete the referral form below and the family will be contacted by us within 48 hours. Please feel free to call our Helpline too for updates or ongoing advice or support!